In other words, at least to his way of thinking, by using the P&C insurance industry's preferred estimating software which, by the way is, for all intents and purposes, controlled by the P&C insurance industry and has, according to numerous experts and others who have opined on the matter, a reputation for low balling repair claims by many millions of dollars every year, his customers claims would be settled faster and his income would become more steady and predictable. A contractor once said to me that he used the so-called 'industry standard' repair estimating software program because he wanted to be seen as a team player.
